Terms & Conditions

Effective Date: April 2025
Last Updated: April 2025

1. Introduction

Welcome to SHAMBHAVE INFOWAYS PRIVATE LIMITED (“Company”, “we”, “our”, “us”).

These Terms & Conditions govern your use of our services, including internet connectivity, IT consulting, network solutions, CCTV & surveillance services, and any related offerings.

By accessing or using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

2. Services Overview

We provide:

• Internet Leased Line (ILL) and connectivity services
• IT consulting and network infrastructure solutions
• CCTV and surveillance systems
• Telecom infrastructure and related services

All services are subject to availability, technical feasibility, and applicable agreements.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information during registration
• Use services only for lawful purposes
• Not misuse, disrupt, or interfere with network services
• Comply with all applicable laws and regulations
• Ensure timely payments for subscribed services

Any misuse may result in suspension or termination of services.

4. Service Activation & Delivery

• Service activation is subject to technical feasibility and verification
• Installation timelines may vary based on location and permissions
• The Company is not liable for delays caused by third parties, government approvals, or unforeseen circumstances

5. Pricing & Payments

• All services are generally provided on a prepaid basis, unless otherwise agreed
• Pricing is subject to change with prior notice
• Customers must ensure timely payments to avoid service interruption
• Late payments may attract additional charges or service suspension

6. Cancellation & Refund

• Cancellation and refunds are governed by our Refund & Cancellation Policy
• Customers are advised to review the policy before making payments

7. Service Usage Policy

Users must not:

• Engage in illegal or fraudulent activities
• Use the service for spamming, hacking, or unauthorized access
• Violate intellectual property rights
• Distribute harmful or malicious content

Violation may lead to immediate termination without notice.

8. Service Availability & Downtime

• We strive to maintain high uptime and service reliability
• However, services may be interrupted due to maintenance, technical issues, or external factors
• The Company is not liable for temporary service disruptions

9. Limitation of Liability

• SHAMBHAVE INFOWAYS PRIVATE LIMITED shall not be liable for:
  • Any indirect or consequential damages
  • Loss of data, business, or revenue
  • Delays caused by external or third-party factors

Use of our services is at your own risk.

10. Intellectual Property

All content, branding, logos, and materials provided by the Company are the intellectual property of SHAMBHAVE INFOWAYS PRIVATE LIMITED and may not be copied, reproduced, or distributed without prior permission.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your data.

12. Termination of Services

We reserve the right to suspend or terminate services if:

• Terms & Conditions are violated
• Payments are not made on time
• There is misuse or illegal activity

Termination may occur without prior notice in serious cases.

13. Force Majeure

We are not responsible for failure or delay in performance due to events beyond our control, including:

• Natural disasters
• Government actions or restrictions
• Network outages
• Technical failures beyond our infrastructure

14. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts in [Your City/State].

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

📧 Email: info@shambhaveinfoways.com
🏢 Company: SHAMBHAVE INFOWAYS PRIVATE LIMITED

🔒 Commitment to Transparency

At SHAMBHAVE INFOWAYS PRIVATE LIMITED, we are committed to maintaining clear, fair, and transparent terms to build long-term trust with our clients.